Last modified: July 2023

Introduction

This Privacy Policy explains how Second Phone Number ("we," "us," or "our") collects, uses, discloses, and handles information, including personal and device information, when you use our products, services, and websites. We are committed to protecting your privacy and using your information responsibly to provide and enhance our offerings.

By accessing and using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, storage, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please refrain from accessing or using our Services.

We reserve the right to modify this Privacy Policy at any time, and we encourage you to review it periodically for updates and changes. Major revisions will be communicated to you via email or system messages.

Information Collection

Personal Information: When you sign up for our paid services, we collect your payment information for billing purposes.

Device Information: When you access our website or use our software, we collect information such as IP addresses, location data, device ID, advertiser ID, browser type and settings, device type and settings, and operating system (e.g., iOS and Android).

Third-Party Applications or Services: We may collect information about you or others from third-party applications or services integrated with our Service. For instance, if you choose to register an account using your social media credentials (e.g., Facebook, Google+), we receive certain information from your social media account based on your permissions and privacy settings.

Use of Information

We use your information to communicate with you, improve our services, develop our business, and protect against fraud and spam.

We may share information, excluding personal information, with third parties, such as advertisers, to deliver personalized advertisements and generate revenue for our Services. We do not provide personal information to third parties except for billing purposes. To learn more about this practice and your choices, visit the Network Advertising Initiative's opt-out page at http://www.networkadvertising.org/managing/opt_out.asp.

We may employ various technologies to process your information, including automated systems for personalized services and advertisements, as well as to detect abuse, spam, malware, and illegal content.

Security

We implement industry-standard security measures to safeguard your information against loss, misuse, and alteration. However, please be aware that no data transmission over the Internet can be guaranteed as 100% secure. Consequently, you acknowledge and accept any associated risks when transmitting information through our Service.

User Responsibilities and Code of Conduct

By using our Outbound Calling, Inbound Calling, and Texting Service, you agree not to:

Transmit any communication, content, or message that is obscene, violent, harassing, fraudulent, defamatory, libelous, pornographic, threatening, or incites violence.Engage in bulk mail, spam, chain-linked messages, or any similar content that violates Federal Trade Commission, Federal Communications Commission regulations, or state laws.Operate under a false identity or impersonate any person or entity. Violate any third party's legal rights, including intellectual property, copyrights, privacy, or publicity rights.Advocate illegal activities or discuss an intent to commit illegal activities, including phishing or misleading recipients. Generate, download, upload, or transmit any kind of advertisement or solicitations of commercial activities. Include links to files containing viruses, malware, or other harmful software.

Transfers of Your Information

By using our Service or providing your information to us, you acknowledge and consent to the transfer, processing, and maintenance of your information on servers or databases located outside of your country or jurisdiction, including the United States. Please note that some countries may have less protective laws than your country of residence. If you do not wish for your information to be transferred, processed, or maintained outside of your country or jurisdiction, please refrain from using our Service.

Links to Other Websites and Third-Party Ads

Our Services may contain advertisements or hyperlinks to third-party websites. These advertisements and websites are not under our control, and we are not responsible for their content or privacy practices. Any cookies, web beacons, or similar technologies used by third parties are subject to their respective privacy policies.

Disclosure of Your Information

In case of violations of laws and regulations (e.g., sending harassment messages), we may legally disclose your personal information.

We may share your payment information with third parties as necessary for billing purposes and fraud prevention.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Personal data collected for contractual purposes is retained until the contract has been fully performed.

Personal data collected for the Company's legitimate interests is retained as long as necessary to fulfill those interests. For more information, please refer to the relevant sections of this Privacy Policy or contact us. Personal data may be retained for a longer period if you provide consent, as long as such consent is not withdrawn. Additionally, we may be obligated to retain personal data for a longer period to fulfill legal obligations or orders from authorities. After the retention period expires, personal data will be deleted. Consequently, the rights to access, erasure, rectification, and data portability cannot be enforced after the retention period. For Individuals in the European Economic Area, Switzerland, and/or the United Kingdom

This section applies to individuals using our Service in the European Economic Area, Switzerland, and/or the United Kingdom.

We act as a data controller concerning personal information collected from individuals in the Designated Countries. Third parties acting as our service providers are considered data processors and handle personal information according to our instructions.
We rely on the following legal bases for processing personal information: consent, contract performance, compliance with legal obligations, public interest tasks, and legitimate interests pursued by us or third parties. If you have questions about the legal basis for processing your personal information, please contact us.
You have certain individual rights under applicable law, including the right to withdraw consent, access, rectification, erasure, restriction of processing, objection, data portability, and non-automated decision-making. To exercise your rights, please contact us. We may need to verify your identity before processing your request.

We transfer personal information subject to appropriate safeguards as permitted by applicable data protection laws. This may include Standard Contractual Clauses or working with U.S.-based third parties certified under the EU-U.S. and Swiss-U.S. Privacy Shield Framework.
If you believe that we have infringed or violated your privacy rights, please contact us. You also have the right to lodge a complaint with a supervisory authority in your habitual residence, place of work, or place of alleged infringement.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at [email protected]